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Privacy

Privacy policy.

What we collect, why, who we share it with, and what you can do about it. In plain text. Last updated 2026-11-13.

Who we are

Digitize is a brand owned and operated by Digitize Media, a US-incorporated company headquartered in Delaware. References to "Digitize", "we", or "us" in this policy mean Digitize Media. Our website is getdigitize.com. Privacy questions go to [email protected].

What we collect

Four categories of data only.

  • Form data: name, email, role, company, website, company stage, budget range, goals, timeline, and newsletter choice when you fill out the application form. Stored in our Google Workspace inbox and CRM.
  • Email correspondence: any email you send us, retained per our 36-month email retention policy.
  • Server logs: IP address, user agent, page requested, and timestamp. Cloudflare logs only. Retained for 30 days then aggregated.
  • Usage analytics: Google Analytics 4 records pages viewed, approximate location, device and browser type, referring site, and clicks on links to our contact and pricing pages. When you submit the application form, it also records the budget range, company stage, and timeline you selected, never your name, email, company, or message.

We use Google Analytics 4 only to understand which pages help prospective clients find us. We do not run marketing or advertising pixels (no Facebook Pixel, no LinkedIn Insight, no Google Ads tag), and we do not use session replay tools.

Why we collect it

  • To respond to your contact form submission or email
  • To run the engagement if you become a client
  • To send our optional weekly newsletter (only if you opt in)
  • To prevent abuse (Cloudflare logs)
  • To measure which pages and content lead to inquiries (Google Analytics 4)

Who we share it with

We share data with the third-party tools we use to run the firm.

  • Google Workspace (email, calendar, documents)
  • FormSubmit (contact form processing)
  • Stripe (payment processing for clients only)
  • Cloudflare (hosting and CDN)
  • Google Analytics 4 (website usage analytics)

Full subprocessor list and Data Processing Agreement (DPA) available on request from any client. Email [email protected].

Retention

  • Active client data: for the life of the engagement plus 12 months
  • Past client data (case studies, press logs): indefinitely unless deletion is requested
  • Form submissions from prospects: 24 months
  • Email logs: 36 months
  • Server logs (Cloudflare): 30 days then aggregated

Your rights

If you are a California resident (CCPA / CPRA), an EU/EEA resident (GDPR), or a UK resident (UK GDPR), you have the right to:

  • Know what personal data we hold about you
  • Request a copy of that data in a portable format
  • Request deletion ("right to be forgotten")
  • Opt out of any future communications
  • Object to processing
  • Lodge a complaint with your local data protection authority

To exercise any right, email [email protected]. We respond within 30 days.

Children

Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have, email [email protected] and we will delete it within seven days.

Updates

We update this policy when our practices change. Last updated 2026-11-13.

Contact

Privacy questions: [email protected]. Security disclosures: [email protected]. General contact: [email protected].